CUSTOMER'S OWN MATERIAL (COM/COL) POLICY
Clients may specify their own covering material to be applied during production at the manufacturing facility.
All COM/COL requirements are issued in metric for solid, non-repeat coverings. It is the Purchaser's responsibility to provide COM/COL specifics, confirm quantity requirement and measurement conversions, provide memo(s) for approval, and ship approved COM/COLs to Sossego.
In the event of a covering with a repeat, the manufacturing facility will take creative license to upholster the furniture as it sees fit. Should this require additional COM/COL, it will be the Purchaser's responsibility to send additional quantity as expeditiously as possible, at cost to the Purchaser. Should the Purchaser wish to specify application of any COM/COL with a pattern, repeat, or railroading, a drawing must accompany the signed purchase order. Please note additional quantities may be required than originally quoted.
Memos must be sent to:
Attn: Rachel Allen
3626 Chester Rd
Royal Oak, MI 48073
The Purchaser is responsible for sending approved materials to Sossego. Following memo approval, approved materials should be shipped to:
Attn: COM/COL Receiving
326 W Spencer Ave
Upland, IN 46989
In the event that a COM/COL is noted on your invoice, production will not begin until Sossego is in receipt of all materials. Structures will not be assembled prior to receipt of specified COM/COL. For all COM/COL orders, please add 4 weeks to the standard delivery lead time.
It is the responsibility of the Purchaser, or Agent thereof, to inspect the COM/COL for discrepancies, flaws, damage, snags, stains, or discoloration to the material prior to shipping to Sossego. Sossego will not be held responsible for said material if/when noted upon receipt, nor will Sossego be held to previously quoted ship dates due to shipping delays or backorder of replacement COM/COL.